Frequently Asked Questions (FAQ)
Here are some common questions to help you plan your trip with Shenlha Tours and Travels. If you have any other inquiries, feel free to reach out to our team.
Questions and Answers.
We offer a wide range of travel services including:
- Customized Tour Packages for solo, family, and group travelers.
- Trekking and Adventure Tours to popular locations like Goecha La, Tsomgo Lake, and more.
- Vehicle Rentals for local sightseeing and long-distance travel within Sikkim.
- Hotel Bookings ranging from budget stays to luxury resorts.
- Guided Tours led by experienced local guides who know the region intimately.
Booking with us is simple and quick! You can:
- Browse our packages on our website.
- Contact our team for personalized recommendations or to customize your itinerary.
- Confirm your booking by filling out a booking form and making a secure online payment.
For more details, visit our Booking page or reach out to us directly.
Absolutely! We specialize in customized tours and can tailor your itinerary to suit your preferences. Whether you’re interested in specific destinations, activities, or accommodations, we’ll work with you to create the perfect travel experience.
We offer secure online payment options via credit/debit cards, bank transfers, and digital payment platforms. Once your payment is confirmed, you’ll receive a booking confirmation with all the details.
Yes, safety is our top priority. We ensure that all our vehicles are well-maintained and driven by experienced, licensed drivers who are familiar with Sikkim’s terrain. Our trekking guides are certified professionals who prioritize your safety and comfort during outdoor activities.
No, there are no hidden charges. We provide a detailed breakdown of all costs involved in your tour package. Any additional costs, such as meals, entry fees, or optional activities, will be clearly communicated in advance.
Our team is happy to help you choose the right package based on your interests, travel dates, and budget. Whether you’re looking for a relaxed getaway, an adventurous trek, or a cultural experience, we’ll recommend the best options for you.
Sikkim is a year-round destination, but the best time to visit depends on the type of experience you’re seeking:
- March to June: Ideal for sightseeing and outdoor activities like trekking, with pleasant weather.
- September to November: Perfect for clear skies and stunning views of the Himalayas.
- December to February: Best for snow lovers, as the higher altitudes experience snowfall.
While we recommend booking your tour in advance, we understand that plans can change. Please contact us directly for last-minute bookings, and we’ll do our best to accommodate your travel dates.
Yes, we offer group discounts for larger groups. Please contact us with your group details, and we’ll provide a customized quote that includes special discounts and offers.
For trekking, we recommend the following essentials:
- Comfortable trekking shoes
- Warm clothes (especially for high-altitude treks)
- Rain gear (during monsoon months)
- Sunscreen and sunglasses
- A backpack with basic toiletries, snacks, and water bottles
- A camera to capture the breathtaking views!
If you’re unsure, our team will provide a more detailed packing list based on your specific trek.
If you need to cancel or modify your booking, please contact us as soon as possible. Our cancellation policy will apply, and we’ll assist you with any changes to your itinerary, subject to availability.
Yes! We are committed to sustainable tourism and ensure that our tours minimize environmental impact. We encourage responsible behavior, respect for local cultures, and eco-friendly practices during all our activities.
Yes, we can arrange airport pickups and drop-offs in Bagdogra (the nearest airport to Sikkim) or New Jalpaiguri Railway Station. Please let us know your arrival details, and we will take care of the rest.
You can reach us via:
- Phone:Â +91 977 5833 179Â +91 740 7691 135
- Email: shenlhatours@gmail.com
- Website: https://shenlhatoursandtravels.com/
Alternatively, you can fill out the contact form on our website, and we’ll get back to you promptly.
If you have any other questions or need assistance with planning your trip, our team is always here to help. We look forward to making your journey to Sikkim unforgettable!